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Privacy and personal data policy
How do we use your personal data?
We use our clients’ personal data in providing website development and hosting services along with any other connected services and activities. Other uses for personal data may be:
- Communication with other service providers;
- Marketing and market research;
- Service improvement;
- Customer service research and improvement.
121 Online LTD complies with the legal requirements of Personal Data Protection.
The legal basis of the use of personal data is set out in your contract with 121 Online LTD, not withstanding whether it is signed in person, electronically or agreed to by using and paying for services provided by 121 Online LTD. Personal data may also be used based on specific consent (for example for direct marketing). Consent must be clearly, freely and unambiguously given, agreeing to the use of data.
121 Online LTD) does not require the use of sensitive personal data. If it ever becomes necessary, seperate consent will be requested.
Personal data collection
Usually 121 Online LTD) collects personal data directy from our clients.
From time to time 121 Online LTD may receive personal data from third parties, such as other hosting companies, registrars or other institutions.
Disclosure of personal data
121 Online LTD will not disclose any personal data to third parties unless it is required to maintain and manage your account and deliver services that you have requested. This may include service providers such as hosting companies, other IT service provders, banks or other institutions.
Third parties that may use your personal data on behalf of 121 Online LTD are called data opertors.
Personal data storage
121 Online LTD will delete your personal data when it is no longer required for the purposes that it was acquired.
Collected personal data may be stored in paper format or digital format. Personal data is stored for as long as it is required to fulfill the need that it was acquired for. Personal data will be stored while it can be reasonably expected that it may be required in connection with our contractual obligations. Personal data that is no longer required for these purposes will be deleted.
Personal data is also stored in order to be able to ensure access to historical data about your client account (billing, payments, service requests, etc.)
You have the right to request and receive information abut the personal data that we collect and store.
It is important that the personal data that we store is accurate and up to date. You have the right to request that your persona data is corrected or to terminate it’s use and storage if it is not correct or up to date or is no onger required for the purpose they were originally collected for. In these cases, you may submit a request and we will correct or delete the data.
You have the right to revoke your consent for us to use your personal data. However, revoking consent to use your personal data will mean that we are not able to provide the services for which the data was collected and used. Most likely we will not be able to continue to provide our services.
You may also at any time revoke your consent to receive direct marketing materials from us.
If you have any questions regarding collection, use or storage of personal data, please contact us by email at:
or by postal mail at:
121 Online LTD
27 Old Gloucester Rd.
London, WC1N 3AX, UK